Information we may collect about you on our website

We may collect, store and use the following kinds of personal data:

As with the majority of websites there are some types of information which will be automatically tracked.  This includes information about your computer and about your visits to and use of this website, such as your IP address, the website you have come from, the type of browser you are using, the searches you carry out, the length of your visit on our site and the number of pages you viewed.

We use this data internally to understand the type of information our visitors are looking for so that we can continually improve the content we provide on our website.  This information does not contain any personal details and so you cannot be identified in any way.

Contact us

Our “Contact us” section of the website will ask for your name and email address details to enable us to respond to any queries you raise. We only collect such information when you choose to supply it to us. All feedback to the site made via the “Contact us” form is treated in the strictest confidence.

By using this “Contact us” functionality, you agree with the terms of this Privacy Policy and whenever you submit information via the website you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

Your personal information will never be passed on to any third parties without your permission, unless it is required by law. We will also protect your data from misuse, unauthorised access, disclosure, or alteration.

Please remember the Internet is not always a secure medium and if you are not sure about submitting any information please contact us by telephone or post instead.


We may use Google Analytics from time to time to analyse the use of this website.  Google Analytics generates statistical and other information about a website’s use by means of cookies.  (A cookie is a small piece of data which is sent to your browser from a web server and stored on your computer’s hard drive.)

The information generated relating to our website is used to create reports about the use of the website.  Google will store this information.  Google’s privacy policy is available at:

Policy amendments

We may update our Privacy Policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.


If you have any questions about our Privacy Policy or our treatment of your personal data, please write to us by email  or by post to:

Lesley Waugh, Private and International Patients Manager
Newcastle Hospitals Private Healthcare
Newcastle upon Tyne NHS Foundation Trust
2nd Floor
Peacock Hall
Royal Victoria Infirmary
Newcastle upon Tyne